A company that can do whatever they want because y...

A company that can do whatever they want because you have to use them. Worst customer service ever. I'd expect better treatment in a Viet Cong jungle camp. Nearly impossible to just pay a bill online or enroll in autopay and they will charge a 'convenience' fee just to pay your bill. Might as well just make the bill $3.50 more and not lie about 'convenience'. It's 2016...paying with a check shouldn't even be a thing, but these guys prefer it. Get with the times. Actually no, just stop existing and let a different company who cares about customers take over.