Was one of the worst big hotel experiences. First ...

Was one of the worst big hotel experiences. First of all, the parking is a half hour shuttle wait before you check in. The lady who drove the shuttle refused to help with bags, so I had to lug all of the bags myself up the shuttle. I was there for a conference, the first night the toilet was broken. Took several hours for them to fix it. The second night the tv was broken. None of the better dining was ever open (not the steak house or the Japanese Steakhouse). So unless you want chicken wings every night you need access to your car, but alas, again it's about a thirty minute shuttle ride. The reason it gets two stars instead of one despite no food, toilet, helpful staff or bathroom...the pool was nice. Upset that my conference chose here. I can't ask for a refund of the hotel because it was included in the conference, otherwise I would!