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ROCSHEEN WILLIAMS

4 years ago

I went online 3 days in a row to pay my rent and t...

I went online 3 days in a row to pay my rent and their website was screwy so I sent a message to them letting them know. Unfortunately it was a weekend and by the time Monday came rent was one day late. They basically told me that I was a liar and made me pay an additional $150.00 towards my rent even though I attempted to inform them of the problem they were having on their website!

Then they wanted to send an inspector to my home during the week while I was at work, so I asked my daughter to come to the home to let the inspector in. I lock my master bedroom for safety reasons when I am not home so the inspector could not enter into my room at that time, so again, they charge me a $75.00 fee even though I offered to send pictures, etc. of the room!

This is an extremely unprofessional property management company. I have NEVER had to deal with such unprofessionalism and borderline gangster practices in my life! They leave absolutely NO room for error and will nickel-and-dime every cent out of the tenants.

I will never lease a home through this company if my life depended on it!

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