J

Jordan Schultheis
Review of Edencrest

4 years ago

We stayed in the Scenic Vista Lodge, we had to cal...

We stayed in the Scenic Vista Lodge, we had to call everyday while we were there. We were told the cabin would be CLEAN! AND INSPECTED! before we got there. The maintenance guy was there day one to fix a chair and hot tub, Day 2- He had to fix a toilet in a bathroom upstairs and put in all new outlets in the bathrooms in the basement area. Day 3- we called in the morning to get a new shower curtain because the night before we got in there was mold all over the curtain. I had to contact twice about it and did not get till that evening. Day 4 we turned on a lamp and it sparked and we did not have power in the two main level rooms, when I called the lady she said maintenance would not be available it was to late at night and the management would call, and they did not!
We had gotten double charged for a pet and they did not refund money and that has been asked about twice.
The pull out couch bed had food crumbs in it, some of the dishes were dirty and you might as well bring your on kitchen pans if you plan on cooking! While we eating there were huge ants crawling out of the wood. The whole cabin was just dirty!
I would expect a lot more for the money you pay to enjoy a week away with family.

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