Evvie Papoulias

Review of Volkswagen of Springfield

Only a month has gone by and already regret purcha...

Only a month has gone by and already regret purchasing a used car from them. I should have gone with my gut feeling and walked away when the check engine light came on during the test drive. But the sales person reassured me that service merely forgot to reset the sensor. Since then, the check engine light has turned on twice. The first time it was the ignition coil which was, thank god, under warranty. The check engine light is on again now and made an appointment once more for service. On top of this I called last week stating that I haven t received the tags from MVA and they said to call back next week since the temporary tags don t expire until then. I called back Thursday. They told me they would overnight updated temporary tags on Saturday. Didn t show. Tags expire Sunday.... called them to complain and was put to voicemail. Haven t called back.