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Mercy Mata

4 years ago

I'm a gold member of this hotel and it really does...

I'm a gold member of this hotel and it really doesn't mean anything, I had better service when I wasn't and they tried to "upgrade" me to another room which was extremely smaller and with one less bed. It was ridiculous and it was my first time with my baby. It was horrible ,plus people protesting outside made it such an unpleasent experience, my rooms were not what I paid for and were not ready until 6 . Yikes, really thinking about staying there again. May have to try another hotel

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