Libby Ivins

Review of Reagan Washington National Air...

Sat as near to gate 43 as possible for nearly 1 ho...

Sat as near to gate 43 as possible for nearly 1 hour. Never could tell which gate was boarding. Finally heard group 9 and rushed over and was told i had missed the flight. I am certain my name was never called. Now I must wait until 9 pm on STANDBY, unless I pay $75.00. This is airline robbery.

Can anything be done to correct this? Over talking on the intercom? Perhaps have gate agents USE the microphone?

I was hoping to use this itinerary monthly for 2 years, but just too rigid??? for my comfort.