I love their hotels but on my last trip to this on...

I love their hotels but on my last trip to this one in particular, I felt from the security staff upon my arrival a bit of classism on their part since the mobility I hired was parked in front of the hotel and a of the staff people and he asks me to leave the front of the hotel and then he asks me again since he sees that they were handing me my suitcase and he asks me if I have a reservation and I answer yes of course! I come from the Hilton in Paracas and I made a reservation in this one for work reasons. The man looks me from head to toe and asks me again and says "You have a reservation at the Pardo Double Tree by Hilton with an incredulous and burlesque face and again I confirm that yes and you just take the data and go to confirm.
Honestly, I have stayed many times in various countries in their hotels and I have never experienced something like that, it seemed something qualifying actually since I was in sportswear and I think that should not matter. My wife was upset by that since that never happened to us anywhere and in Lima Peru it did.
I recommend not judging people or discriminating in a certain way with the way you treat people.
We wanted to make a complaint about the event but we ignored it because we were exhausted from the trip from the beach to the hotel. They should take that into account since in hotels of other chains the attention at the entrance is warmer and more pleasant. He did not ask if he could pay for my accommodation with what the security person told us.
For the rest, the chain has excellent hotels in other countries and the attention is unique even if you arrive at the hotel with shorts, a shirt and your backpack on your shoulder.