Lousy attention, little kindness. With more than 1...

Lousy attention, little kindness. With more than 10 empty service posts, they were unable to help me with a return, telling me that this had to be done over the phone, since the website says that the only way to validate said return is directly at one of the lan offices. Do not waste your time and do the process by phone or elsewhere, in this office you will NOT receive help.