Kelly Wang

Review of Shangri-la's Edsa Plaza Hotel

Welcome lady wears a sunny smile that brights up o...

Welcome lady wears a sunny smile that brights up our day. I think her name is something like Therese. House keeping did a great job putting everything in order. After my long business day, it feels great to see everything in order. Hotel was really sweet in offering me a small cake on my birthday, which came as a surprise on my desk. Pool staff was kind to offer me additional information on the water quality when I was planning on going to the pool. Morning zumba class teacher is energetic. Buffet breakfast at Heat offers great variety, very impressive. SPA reservation is not complicated. Bed and pillows are very comfortable. Bathroom sink and side mirror had problems, but were soon fixed after contacting the front desk. The only down side is that dinner order to serve on the Horizon Club Lounge late evening came rather late and we were starving.