Cory Rabonza

Review of Shangri-La Hotels and Resorts

We had a wonderful experience with this hotel. The...

We had a wonderful experience with this hotel. The customer service is exceptional. I want to commend the people behind this institution from front desk, concierge, housekeeping, the horizon concierge, The bell desk. Everybody went out of their way to make our stay hassle free. The rooms are immaculate and they have sumptuous array of food. We also enjoyed the cocktails at the Horizon Club.