Joseph Cruz

Review of Panama City Toyota Scion

I was looking to purchase a new pick-up truck when...

I was looking to purchase a new pick-up truck when my best friend recommended I visit the local Toyota dealer and talk with John Nicholson II. She drives a 4-Runner and is very happy with it, and can never tell me enough about the great car service she receives when she takes it in for scheduled maintenance. So, I called and made an appointment. She then accompanied me the the dealer, where I met and spoke with John. He was very pleasant and polite. He asked me what I was looking for, and I told him I wasn't sure because of my limited knowledge of Toyota vehicles, plus I had never owned one. I wasn't even sure what model or type I wanted. John then asked me several questions which he jotted down on a notepad. He then brought over a colored brochure showing different models of Toyota Tacoma pick-up trucks. John then patiently explained each model's interior and exterior features as I followed along in the brochure. Within a short period of time, and many questions from me, we were able to narrow down a specific model vehicle which became the best choice that would best fulfill my personal needs. I was ecstatic to say the least. John asked me if I wanted to think about it, and I said "yes." So, I made another appointment with John to come back and go over the numbers which we did. And the rest is history. We did all the necessary paperwork which turned out to be a breeze (thanks to you too, Troy). John handed me the keys and I took possession of my new and best-selling vehicle ever, the Toyota Tacoma. I must say this. John is a top notch salesman. He spent time with me answering all my questions. I felt no stress or pressure to buy. He didn't try to sell me a vehicle I didn't want or couldn't use. It was the perfect truck for me. Everyone of the staff I met or spoke to was very friendly and polite. John also showed me where the service and parts departments were located. He also completely went over the truck's interior/exterior while inspecting it outside. Overall, a truly great and enjoyable experience. Thank you, John, for taking the time. God bless!