Do not ever rent from mills properties. I am compl...

Do not ever rent from mills properties. I am completely disgusted and disappointed in the lack of care for residents and security of the property. We had leased for a 16 month lease. At 10 months the apartment we were at was flooded by plumbers that came to replace our working toilet with an eco friendly one. During that time we had a baby living in the home and the way the situation was handled we felt not only unsafe to stay in the apartment but shocked by the way it was dealt with. A complete lack of communication, a complete lack of concern and thought and a complete lack of safety. The manager at the time did everything she could to make it work for us and we were placed in a different unit which at the time we were grateful for. Prior to that incident we had multiple issues occurring that we disregarded because we saw them as isolated and thought the best of the apartment complex. One being, contractors coming unannounced to our unit and doing work without any notice prior putting my wife in an uncomfortable situation with our infant son to have no where to sleep which would ve been avoided if otherwise prepared from a notice. The contractors were smoking cigarettes outside our apartment door with the door open while allow that smoke to enter. Cigarette smoke has been know for causing sudden infant death. Another incident, we had for the third time issues with our dishwasher (still doesn t work we ve had to hand wash for 12 months now) and the maintenance people employed by mills came in to check it out. They seem unskilled and unprofessional in there manner. One of the individuals had a bush beer can (full) in his pocket. My wife, again, was very uncomfortable to see that these workers are drinking on the job.
Now, we enter into the new unit and have a new manager in place who is very cut throat, cold and rude. She disregarded all of my wife s concerns about the flooded apartment and was very inappropriate in her manner of tone and speech. But besides that, we moved forward.
While in this unit late at night my wife had gotten home with our son to put him to sleep. Moments after getting him out of his car seat and racing in the home to lay him down our car was stolen. For a complex with 412 units you d think there would be some level of security and even cameras to monitor the complex. But no. The apartment made no efforts to ensure our safety and concerns about the incidence and never once reached out to even say they were sorry for our experience that left us feeling very unsafe to be living at this complex.
Lastly, we are in the middle of a pandemic. There s been a lot of concerns and uncertainties within this climate that we are alllll experiencing. We were unaware of this 60 day notice for vacating as we were under the impression that once our lease was up, it would be ended unless we stated our renewal otherwise. My wife gave about a 45 day notice and let them know that we would indeed end our lease on the day it has been recorded to end. We were told we would still have to pay past our lease date regardless. We even asked and tried to compromise to find a middle ground as we had experienced a tremendous impact from this pandemic and seeked some understanding from our management here to allow for reason in this unfortunate circumstance. Same manager, same awful and cold hearted response of no. No. No. No. they refuse to be flexible, they refuse to be understanding, caring and reasonable, they refuse to take care of there residents. They will NOT work with you, they will NOT care about anything other than what makes them money. Our hearts are completely disappointed and disgusted in the lack of care and quality of service. We are the residents, we are the customers. We were not being unreasonable in our ask. We were willing to pay through our lease and even vacate 20 days early so they could have the unit earlier to sell quicker. And again, a no. So, if this is how you view and treat your residents and how you conduct business then I will never be back again and I will never recommend.