Had my car 6 days in for an appointment for servic...

Had my car 6 days in for an appointment for service told I d be called never called me with updates! I had to call leave messages to be called back! Repair for broken release cable for back seat! Then need to return as it wouldn t work first time I tried at home! Then tried to blame me for being too harsh with the pull release it seems first time I tryd it I disconnected it and didn t work like the reason I brought it in! I was told new cable and other parts had been replaced! So it has to be me the operator fault I was told if it disconnects again it isn t covered under warranty unless it breaks? Would never have them do any repairs for me again! The other seat in back released since I bought in 2012 so operator Me 65 year old woman can t be to harsh with that seat! Not Happy!