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Andrea Waagen

3 years ago

Rooms are nice. Workers are cranky and act as if e...

Rooms are nice. Workers are cranky and act as if every patron is personally their worst enemy. Super loud. Quiet time is supposedly 11pm but at 1 am there were people shouting in the lobby. Could hear them in the bedroom with the door shut and AC running. Management "took care of it" by shouting even louder in the lobby. Breakfast was decent but again staff were cranky and rude. Pool is very small and we were extremely unimpressed. Not on the hotel, but we were called rasist after I (what I thought was politely) asked a 10ish year old boy to stop doing flips into the pool over the top of my 4 year old. I honestly didn't mind the flips - he was good at it and made some pretty epic splashes. What I didn't like was the thought of him landing on and hurting my kids. Parents reaction and treatment of my kids after was the last straw. Never again will we stay at this hotel. Travel east to the Corporate Drive Embassy. They rock!

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