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claudia mercado
Review of Capitol FIAT

4 years ago

I dealt with 2 people at this dealer. And sadly th...

I dealt with 2 people at this dealer. And sadly the experience was not at all easy nor smooth. The pricing was really good( this is a too good to be true apparently) so I contacted them and they did try to work with me for a good price but out of our budget still, so we said no. Then the very next day car price goes down by 1,000.. I call then as now it is closer to my budget and the 2nd person I talk to really works woth the pricing with me (maybe they were to eager to get rid of the car). So I go in and see the car we are about to take it then we mention about being able to take it to a mechanic... they say no!! That to me is already a red flag... so when we ask why they are unable to tell us why not they just said they don t docit someone has to come there to see it!! HMM! So ok we leave we are not purchasing the car. Waste of time. 2 days later I get a call from the guy I had originally had spoken to about the car that car price has gone down.. I tell him the situation about not being able to take it with a mechanic and he kind of gets upset that Indid not inform him Inwent to see car and that I had gone with someone else.. I ignore it and get to the point, I would like to see car and take it to a mechanic of my choice and he rapidly says oh someone is looking at car I ll call you in a few minutes.. then why did you answered if you couldn t talk? hmm weird!! So he calls back and then says I can only take it to a Honda certified dealer and that there is one right across the street. But he assured me before that they let people take them to mechanics of their choice!! By this point i m done and just can t trust them, also in san jose many mechanics will not work on cars because Dealers call and threaten them..( what a few mechanics told us why they wouldn t inspect a car) so made me think maybe the honda dealer infront would help them inspect the car and say it s all good. So just super scetchy.. and just made me uncomfortable to purchase a car that expensive and not have the reassurance that the car is in good condition!!! Looks like san jose is a bad option to buy a car in general!! DO NOT BUY from HERE or San Jose!!

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