The team at Carbon Computing (an Apple Certified S...

The team at Carbon Computing (an Apple Certified Service Provider) are phenomenal!!!

My iPhone required service during the COVID-19 pandemic. With Apple stores understandably closed, it was a relief to find Carbon not only still operating, but having a:
streamlined online appointment system (much appreciated and the team were reliably on time); and
very responsive & helpful service team (both before, during and after service).

Carbon had also thoughtfully enacted social distancing measures (one person at a time in store; isolated table with metal tray to place iPhone for repair; distancing protocols; and employees wearing personal protective equipment) to ensure the health and well-being of both employees and customers.

My iPhone came back restored, new battery and in the same pristine condition I delivered it.

This was my first visit to Carbon and for future service issues, I will be returning ... and already have highly recommended Carbon. Carbon provide the same high quality service you receive in an Apple store, without the crowds!