Jay Jenkins

Review of JW Marriott at Lenox

Stayed here this past weekend. All staff were real...

Stayed here this past weekend. All staff were really nice and attentive. However, the room was a 2 on a scale of 1-10. There were outlets without covers & exposed wires in the bathroom and sleeping area room. When we first arrived the HVAC system wasn t cooling properly in the sleeping area or bathroom. It cooled properly in the sleeping area once I turned it off and back on. It never cooled the bathroom, the exhausted fan also didn t work.
Imagine how hot the bathroom was while showering.. the room also smelled like marijuana. For $250 a night they have to do better than this.