There are many good rides here with amazing staff ...

There are many good rides here with amazing staff like Fury 325 and Intimidator, but the main reason I came was to try the Copperhead Strike and it was down all day. No one knew anything, and every time you would ask an employee they would say its stuck at the second take off and that was it. Some people waited for an hour before finally deciding to get out of the line, so that was kind of a big deal. Many of the rides are consistently malfunctioning which is scary like NIghthawk, I waited in line and it went down so I went to something else and two hours later came back and it was up and running but while I was in line it went back down again. Electrospin never opened. Windseeker was shut down due to severe weather in the area, but it was down the whole time I was there for 8 hours and it was sunny and warm today, so I am not sure what that was about.
There are really great staff members that are here, but then some of them are just awful and rude. I had food vouchers that came with my ticket (Funday bundle) and at the burrito eatery spot they had no idea what to do with it, and right next door where you get funnel cakes the cashier was so rude asking me to pay for it while I was speaking with the gentleman telling him what I wanted on top of it.
Communication is golden and they really really really need to work on that.
I guess this place is a hit or miss, because when I went 2 years ago I had a great experience.