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Patrick Ben Mansour

3 years ago

I am more than shocked I was on my way to buy thre...

I am more than shocked I was on my way to buy three MacBooks for the company. We came to a booth where a Mr. Vodafone makes contracts. We just looked at him and kept walking. We were about 15 m away from his booth in one Aisle inside and had just been looking at products at that moment the gentleman came running after us and stood up in front of us and said what do you want what do you want because I break you down we were really scared that we would end up in a situation that we then I got my cell phone out to film. It had to be Conrad's security first, otherwise it would be absolutely escalating as he then attacked my acquaintance with whom I was at Conrad. The employee was really amazing very aggressive I have never experienced anything like this in my whole life after the situation has not changed We went to the management board. We heard from the management board. Yes, I will speak to my employees. Sorry to apologize. It is really nice and good. Normally he should have continued the conversation between us and the employee immediately because we have was really afraid that he would start beating us so he showed such extreme aggression It is just a problem letting go of people with mental illnesses on customers Otherwise I can not explain it and after not making any reasonable apologies to us this store is history for me at Media Markt I was served very friendly afterwards

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