Mike

Review of J&P Cycles

I have been a J&P customer for years, but no more!...

I have been a J&P customer for years, but no more! The customer service (Steve)is rude and no help! I purchased a expensive lithium ion battery with a 2 year warranty. One year later it is no good. So they want me to take it to a local auto parts store and have it tested. I did not like doing that because I did not buy it from them. But I did and it was awkward. They were not able to determine if the battery was good or not. So I ended up sending the whole battery back. They did not call me they did not let me know they received it, so weeks later I called them again. They blamed for your supplier. They blamed China. But they would do nothing to replace my battery. They sell cheap Chinese junk. If you want to buy a product with no warranty and rude customer service, this is the place!