T

Tom Samson

3 years ago

Room not available when said to be- excuses were g...

Room not available when said to be- excuses were given but they were slow in cleaning. Not very clean when they finished- fridge still had old milk in it. Public reception did not explain things well- he was more intent on upgrading us. He said we had US$50 credit for the inconvenience of building during our stay. When we left we were told it was $50.00 per night - that could have been wonderful; sadly it was wasted. Room so so.
Staff cheerful -but there again they are Balinese and they are all wonderful. Slow wifi- had to go back and ask how to access it-again Public reception did not tell us.
As for value for money Alam Kulkul was far better room about same. and more intimate. I expected more from a 4 star. Disappointing really from not being greater well to rooms.

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