I have had multiple negative, unorganized, dysfunc...

I have had multiple negative, unorganized, dysfunctional experiences involving Baptist over the past 3 years since arriving here. Very disappointing. I also don't understand how they can refer to themselves as a "magnet facility," when all of the nurses I have dealt with have not only not had their bachelor's degrees in nursing, but were LPNs instead of RNs. I think the doctors are mostly OK here, but I have had erroneous information entered into my medical chart, records lost, etc. by the office staff at several different specialty locations. I was also supposed to have a surgery booked that the office manager dropped the ball on and never scheduled. The billing department also billed me incorrectly for $500 for something that was clearly covered by my insurance, and then the refund took forever to receive. Once you ACTUALLY get to speak to an MD, most of them seem to be fine, but good luck getting past the gatekeepers. Also, incredibly slow.