Alejandra Granado

Review of Department of Ortho and Rehab ...

Some of the staff here were extremely rude. My mot...

Some of the staff here were extremely rude. My mother was here running a very high fever dude to infection, and we'd been waiting in a room for about an hour with no air conditioning. I went and politely asked the desk outside if they could turn the air on for us, because she was seriously uncomfortable due to her fever and it being very hot in our room. A lady then asked me if she had a blanket on and i said yes, because the gown they gave her didn't cover her. Another lady then proceeded to look at me and say, "Well then tell her to take the blanket off then." with attitude and continued to stare at me as if i was stupid for not doing that in the first place. I was intially caught off guard that she would address me and the situation in such a rude way, but after a few seconds said "Ok thanks" and walked away. To which a man then followed me into our room, looked at my mom, and shouted, "Yeah she's wearing a blanket so" to the other people behind the desk, slammed our door, and walked away. The doctor who came in was very nice, it was just the people at the desk who were very unpleasant.