D

Diane Fisher

3 years ago

I had some car trouble while on a road trip on my ...

I had some car trouble while on a road trip on my vacation. I stopped at another Audi dealership but they were not very helpful with my situation. Then I came to Bev Hills Audi. Harry was kind and helpful. He immediately showed me inside my car where the water pump was leaking. He said he would need to keep the car to replace it but he offered me a loaner car so that I could finish my road trip to the desert. His demeanor, "bed side manner" and compassion were above and beyond and made all of the difference in being able to complete my trip. I would bring my car back to Bev. Hills Audi because of the excellent customer service I received from Harry.

Comments:

No comments