Hope you aren't needing help at the photo-lab........

Hope you aren't needing help at the photo-lab........

I NEVER right reviews for a business so keep in mind the problem has two be pretty big for me to take this kind of time out.

After years of shooting I decided to get back to shooting negatives for the fun and enjoyment I used to know as a photographer and thus I needed a photo lab. I have been sending my negatives to Precision because most of us know of very few places to get these things done if dealing with E6 or C-41. At first it was a matter of my order taking a bit longer than it used to or not getting a notification when clearly I asked for one, but these problems became consistant and all I got were apologies. Often enough if I managed to get in touch with someone at the photo-lab they would tell me the scans or processing was "JUST ABOUT TO BE DONE THAT DAY BECAUSE THEY HAVE BEEN SWAMPED WITH ORDERS" then I would receive only half of my order back. Keep in mind you have to pay for all of this when you drop it off so if you have a collection of negatives you could easily forget that you had made specific requests or multiple scans you needed. If you are not clear with them when you ACTUALLY GET SOMEONE ON THE PHONE you may not get all if what you ordered 2 weeks prior. Also know that the days they say it takes for these things to happen seem arbitrary considering it has never been done in that timely manner for me. It really does seem like these things are done at last minute.

The photo-lab really seems like there is no sense of organization and no real head to the department. I understand that processing negatives is a dying art, but don't charge the prices you do if you can not achieve the results people are looking for. What has started as a quaint little thing to reconnect me back to some of my old cameras and why I got into my profession to begin with has turned into one of the biggest stressors outside of my work......THANK YOU SO MUCH FOR THAT, PRECISION CAMERA!

I guess now I will take the extra drive time to get my processing and scanning done.