Grisel Perez

Review of SeniorCare Emergency Medical S...

Like many here stated, they got 1 Star because tha...

Like many here stated, they got 1 Star because that s the lowest you can give to leave review. In my life I have never dealt with such level of inefficiency and lack of compassion. The hospital used their service to transport my dad home after an ER visit. My dad is a 76ur old amputee with a significant health history that includes dementia. The team that responded 3+hrs after my dad was discharged. the call was a young guy and an older man . The older man from the beginning said he cannot do any lifting or carrying and that he was taking us to the site and from there another team would bring my dad upstairs . My initial reaction was , if you can t fulfill your responsibilities you don t need to be working there. When we get to my dads apartment we had to wait over 2 hrs for another team to come. By then my dad was complaining of severe back pain and had urinated on himself . They are unprofessional and treat the elderly inhumanely.