K

Great location. Porter took our luggage to the wr...

Great location. Porter took our luggage to the wrong room and somebody else's luggage to our room. Before we went to dinner, we called and asked to have it corrected. We then went to dinner and ordered a cheeseburger, fish tacos, ice water and an iced tea for $50. Returned from dinner, luggage still hadn't been corrected. We called the porter and was told they didn't know where to take the luggage. They knew it was our luggage and they knew our room number. But they didn't know where to take it???
My wife is 6 months pregnant so we requested extra pillows. It is now morning of the 2nd day and the pillows still have not arrived.
And the third thing that has not gone well is the coffee maker in our room doesn't work. We called and asked for a new one, took showers, got dressed, at least an hour has passed and we still don't have a coffee maker.

Comments:

No comments