JENNIFER chavez ochoa Review of Pointe Hilton Resort/Tapatio C...
We have stayed at the Tapitio Cliffs for over 10 y...
We have stayed at the Tapitio Cliffs for over 10 years now. The last couple times here it has completely gone down hill. The room stunk like smoke. We had two rooms and one vehicle, came back to room around 9 pm at night from a long day at the Grand Canyon absolutely not one parking space in the whole resort. They let guests have more then one vehicle plus their guests park right by their room. You are suppose to have a parking pass in the window of your car this is not enforced. Partying in pools after the 11pm hour. Had to call and ask them to send Security to get them out so we could sleep. Worst part when my husband went to complain to Mgr. of Resort about the parking he was treated horribly by Security like he was a threat . My husband and I are transferring to another Hilton Property and will not be back. EVER.
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