Charles Ayscue

Review of Enterprise-RDU Airport

At my request I was provided a truck which had app...

At my request I was provided a truck which had approximately 1,000 miles on it. I thought well this is good, because a wanted to take a bed mattress set to my beach house. Only problem was that the one I was given was not clean. The seat has something on it that look like tar and the carpet on the floor (driver's side) turned my white tennis shoes black. The bed of the truck looked as if someone had hauled asphalt driveway patch and it had not been cleaned. When I got home, I was able to clean the seat and floor carpet with starter fluid and carpet cleaner. Starter fluid is great for cleaning oily surfaces if you have open air space.

When I returned the vehicle to another location, the attendent was late and told me he would have to sign in and he would send me an electronic receipt. I waited two days and received nothing. I became fearful that he had not checked me in and the meter was still running on the rental. I called a local friend who works for Enterprise in another city and he was able to verify that the vehicle was checked in, but I still don't have an electronic one week later. So much for friendly customer service.