Kevin

Review of New York State Department of T...

Being a CPA and tax professional, I am constantly ...

Being a CPA and tax professional, I am constantly in contact with multiple agencies (IRS, DOL, NYS Tax, NJ Tax, Etc).

Out of every agency I have to talk with, NYS Tax is the worst. Constantly call in, only to be told that all representatives are busy and to call back later. Call back every 15 minutes for hours and never reach anyone. Then, when you finally get through, you get hung up on.

The IRS is phenomenal with their service to tax pros, if NYS could follow suit it would make paying taxes not quite as painful.