Relatively clean/maintained. You can't reach anyon...

Relatively clean/maintained. You can't reach anyone when you call the main line though...around and around and around you go in the "voicemail recording tree" and no matter what button you press, the recording suggests yet another call you should make. This should be far easier for people since the ASPCA relies on the kindness of the public for donations, volunteers, etc. I had 30 lbs. of new cat litter that I nearly threw away because I couldn't get anyone on the phone to confirm they would take it and lost my patience trying to get someone on the phone to confirm they were open and would take my donation. I ended up jumping in a cab and taking a chance they'd accept it. 5 stars for the work they do, but 1 star for making it frustrating and difficult in general to obtain any relatively valuable information. I mean, their website doesn't even plainly indicate their hours of operation.