Bud Shanholtz

Review of Apple Center Uhlmann

My daughter went to pick up the macbook pro at the...

My daughter went to pick up the macbook pro at the apple store on 227 Nichols Rd, Kansas City, MO 64112. I bought it for her online. The website said it should be ready in about an hour and the status said "processing." When she arrived 3 hours later it wasn't ready. She was told "it might be 10 minutes, it might be tomorrow"! She spoke to 4 employees, none of whom were helpful, and one woman on the phone who was rude to her. Even with an expedite by the rep i spoke to, it was not ready until the next day! Outrageous! 24 hours to pull a laptop out of stock and get it set up? I am still angry re how disrespectfully my child was treated. If it was not required by kcai i would have told your "geniuses" 1 star cause i can't leave 0.