Donna Dalton

Review of Angell Animal Medical Center -...

I have mixed reviews on Angel. They have saved th...

I have mixed reviews on Angel. They have saved the life of one of my ferrets, they have tried to rip me off financially and I dislike the head of Exotics, last time I was there. The Exotica department has been lacking since DR.Orcutt left. I think you have to go in with your feet on the ground and know when they are just trying to pump you for money. So hard to keep this focus when you are trying to make decicions to save the life of a fur family member and THEY KNOW AND TAKE ADVANTAGE OF THIS in my opinion!!!! All in all watch your billing and watch the head of the exotics department.by this I mean her arritude was condescending and horeiable in my opinion. Know they are a business and you will not get the sympothy or comfort you need when trying to save your fur kids life. You WILL spend a lot of money. In the end I think the survival of your fur kid and cost will depend on the vet that you get and if they lost their compassion or not. My fur kids lives are priceless, that dose not mean I should be financially takes advantage of on some of the worst times. Angell dose this in my opinion. I will soon have my first experience with them on. Non emergency basis. I am hoping that there will be a better feeling when walking out the door. I also think they need to take into consideration that we live with these animal kids ever single day!! We sometimes know what is going on and just need a formaal sx and treatment. They should start testing with your input not go down the list of their money making protocols. Had they listened to me then several of my ferrets lives may have been saved.