Melissa Arkin

Review of Shavitz Heating and Air Condit...

Great work and very professional. I live in a cond...

Great work and very professional. I live in a condo with baseboard heat. They accommodated my same day non-emergency request to come and look at my heat the same day. I called at around 11:30am and they gave me a 1-5 time slot for that same day. They called about 10 before they arrived. Krzysztof and Chris listened to what I had said about my horrible previous experience with another company and that I had replaced the batteries I my thermostat and set it very high to see if it would warm up but it was still cold. They took out many tools and started testing everything. They figured out the problem was the circuit board in my thermostat. The previous company said it was something else that would cost $675. Kris and Chris were able to replace my thermostat for under $300. The only reason I didn't give 5 stars wss that over the phone they said they would give me $20 off the estimate since this was now my second estimate. They confirmed this in person but when I looked at the receipt they didn't take off the $20.