Maggie Troy

Review of Friendship Hyundai Bristol

We are from SC and drove up to purchase a car at t...

We are from SC and drove up to purchase a car at the end of August. The salesman was very friendly but the dealership hits you with so many "hidden" fees. Luckily we caught them and saved an additional amount. We choose to have them take care of your taxes, title and tag, since we both work full time. Well I just received a letter in the mail nearly two months late saying that they will only be taking care of our taxes. I called the salesman and he was kind enough to give me the number for the tag department. I spoke with Elaine who was very rude and did not want to help until I pushed her for the answers. She at the beginning informed me that the salesman do not know the laws of SC and it was not correct that they would be covering my tag. When I told her that was not true, she said "Well typically we do get tags but because of covid we are not covering it". I wish that they had told us that at the time of the purchase or at least called us to let us know.