L. Harris

Review of The Watergate Hotel

I had pleasure of enjoying the spa today. The staf...

I had pleasure of enjoying the spa today. The staff was very very nice and attentive. The nail tech Narrisa was Great and Sweet gentle spirit. I wasn't getting in service done by her but, she saw me having issues with my robe. This is were the 3 stars came into play. Ok, This spa don't have robe for larger woman. A deal breaker for this spa. The pool and louge area are co-ed space. The robe didn't fit me, I had to wrap towel on my lower half so my lady parts don't show. Narrisa found a sheet for to wrap around me. I was ok because understand the issue of spa venue drop the ball. Finally, someone found a larger robe for me. This really shows customer services at it best. This will continue to have me book appointments with the spa due to consern of me being comfortable and for me to enjoy my spa treatment. I will like for this company to invest in plus sizes robes so we all can enjoy the life of spa. Besides, we pay to much money for total experience of relaxation. Again, the staff was Amazing and Sweet. That will be reason I will come back.