3 years ago

Beautiful view on the lake however, the service wa...

Beautiful view on the lake however, the service was not up to standard.
The breakfast options were very poor for a 4-star hotel, and the housekeeping wasn't up to standard. During our 5 days stay in the hotel, the toilet bowl was never cleaned. There is no slippers, no soap, nor a shower cap offered in the room. The bath mat was not changed as well, even though it was soaked. The hotel is at walking distance from downtown but it is not pedestrian friendly, so most people take cabs to travel the few meters that separate them from the shops and restaurants. Bottom line, I don't recommend this hotel !

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