A 5-star hotel located in Manila, right beside Man...

A 5-star hotel located in Manila, right beside Manila Bay, along Roxas Boulevard. The hotel is historic as Douglas MacArthur stayed here.

Had a chance to stay there for the weekend and would like to give feedback on various points, rather than give a collective one.

Room - we stayed at a deluxe room at the 7th floor. The room was spacious and modern while retaining its old Manila look and feel. Amenities are adequate. Minibar is scarce but prices are reasonable. Shower area needs some work on the pipes. We didn't use the bath tub but looks clean. There's a tv inside the bathroom too.

Housekeeping - fast and friendly staff

Room service - accommodated my requests (asked for more kimchi). Easy to talk to. Food arrived in less than 20mins

Pool - good sized pool. Had a lot of people but I was able to do some laps on the deep end. Poolside bar was also great! Didn't like the fact that the air smelled like sewage.

Gym - great equipment. Would like to try their jacuzzi and sauna next time

Massage - my husband and I tried their Manila Hotel Signature massage in our room, and it was fantastic. It was very relaxing and we fell asleep almost afterwards.

Concierge - helpful. No complaints there

Ilang Ilang Cafe - breakfast buffet had a lot of options.great food and fast service.

Reception - I have mixed feelings with this one. The service was quite slow... We checked in at 3pm already and it was still full of guests waiting for their turn. When it was our turn, she said that the room we requested is not available and if we can take a room at the smoking floor. We reminded her that we called ahead and were guaranteed the room we wanted. We got it after all!
A good lesson is to assert yourself, especially when you already booked, called in advance to give your preference (take note of the person who took your call).

Aside from mishaps at the reception, Manila Hotel is a travel back to elegant and classic Manila! A must visit when in town.