Awful customer service! My order was lost in ship...

Awful customer service! My order was lost in shipping and it took over a month of me calling Sure fit and "fighting it out" with the customer service reps. to FINALLY replace my order. They kept telling me they would call me when it was resolved and they never called. The customer service reps I spoke to each time were not friendly or helpful, they just kept blowing me off like it was my fault the package was lost.