Richard Alexander

Review of Harvey nichols fifth floor res...

Gone down hill. Been here several times in the pas...

Gone down hill. Been here several times in the past few years, but today was pretty disappointing.
Nice quiet table in the corner, but maybe that s why we were forgotten about.
You forgot our starters, and main courses took over 40 minutes to arrive. Just too long guys without advance notice at time of ordering.
You then (with good intentions) pestered us relentlessly for the rest of the meal trying to make amends. Sorry but I do not want to be asked 5 times if everything is ok? ! And after ignoring us for 40 mins, then have my water glass refilled a hundred times, or be reminded 3 times that the tea and coffee would be complimentary at the end of the meal.
We just wanted to try to enjoy the meal without a constant reminder of your guilt.
The salmon was very nice.
The duck was not.
And I just wanted to leave.
You then added 12.5% service charge.
Badly executed all round.
Real shame. Just not worth it.