Andrew Smith

Review of Sage at Parkhill

From my experience I would avoid like a plague. Th...

From my experience I would avoid like a plague. The burger I had eaten wasn t enjoyable. To me the pattie had a consistency oily vitiemised meat moulded together with herbs to form a pattie. After eating half I decided not to finish it. My family and I came here for my sisters birthday on a friday night about a year and a half ago. The middle aged lady that greeted us at the front, showed us to the table was great and professional she also took our entree order. That s were it stopped unfortunately.

We had a young male waiter that delivered our entrees we were friendly and courteous with him. I believed that the older lady had finished her shift. When we finished our entrees we signaled the waiter that we were ready to order the main course. As this person came over to clear the plates he made this comment WOW, that was quick . There were 10 of us and two plates of entrees! The impression that our family felt was that he thought we were pigs.
Then when he realised what he said, under his breath stated something in the lines of my mouth is going to get me in trouble as he was clearing the table. He was smirking like a schmuk! Sorry but what a smart arse! no perception of how badly it looks upon him and the establishment he represents.

After he cleared the plates and left the table my sister, her husband, her teenage daughters and the rest of my family whispered to one another and said did you here what he said .

We decided that when he comes back we are just going to order our mains and not say anything else to him. When our main meals were heading our way we saw that this time there was an older waiter possibly 30-40 years of age that was bringing them over to us. No smile, no greeting, he just said the names of each dishes and as we said thank you individually when he places the dish in front of us he he didn t even acknowledge the thank you from us. I felt as though he thinks he works at vue de mondt or something! Lol. We didn t see the younger waiter he possibly finished his shift. At least a reputable establishment doesn t have three different servers throughout entree and mains.
There was no quality control half way through the mains to see if we are enjoying the meals or to top up of the beverages. When we looked around there were around 4 tables seated in the entire restaurant.

During the evening my partner went past the bar to go to the toilets he noticed that the older waiter was hanging around the bar talking to the bar staff and another waiter. As my partner walked past the older waiter, the waiter made a comment that his belt and lighter was Gucci and that it cost around $1000.00. My partner felt as though the waiter deliberately made the comment as he walked passed to possibly show off or to prove some sort of point.

When our table was cleared, after some time WE HAD TO ASK if we could order coffee and deserts. I didn t order any I just wanted to leave and get out of there. I felt uncomfortable and awkward, I thought that I would never in my life would experience a restaurant in Australia that had such bad customer service towards patrons, our family absolutely did nothing wrong or said not one thing that would upset staff. The staff sets the negative attitude that turns the atmosphere to been unpleasant.
I definitely wouldn t go back.