I am a local guide in Kentucky and spend a lot of ...

I am a local guide in Kentucky and spend a lot of time reviewing various establishments. But what good is it when Google removes a 1 or 2 star review because the business owner complains?

I have placed a poor review about a local church with specific information and Biblical references on where the pastor is engaging in unGodly practices only to have the review removed. I would like for a Google rep to show me exactly where I have breeched their terms in order that I may word-smith the review rather than have it removed. Isn't the purpose of the reviews to help guide people to good establishments while helping them avoid businesses participating in unethical practices?