Jason Bryant

Review of Hotel Arista Naperville

I stayed overnight at the Arista recently and was ...

I stayed overnight at the Arista recently and was pleased with the overall stay. A few things happened with this property that were a huge turnoff and will keep me from using The Arista in the future.

1. Their billing department is shady. Watch your statement. they tried to double bill me.

2. They place a hold for the invoice total +$100 on your account which takes a week to remove, AFTER you leave the property!

3. There is no in-room coffee. A personal preference of mine yes, but man, even a 3 star hotel offers that.

4. There are no icemakers. In order to get ice, you have to call (and pay for) room service! smh.. SO petty.

If you like to be nickle and dimed, stay at Arista, if you want to take care of business and have peace of mind that you won't be "given the business" after you leave, you'll probably be better off down the road.

I'll be giving Arista a pass next time I bring my business to Naperville.