Cheerful desk staff - but support staff was poor d...

Cheerful desk staff - but support staff was poor during my visit. Required 3 different calls and 1 full hour to provide an extra blanket for the rollaway bed. I believe they are better than that, and maybe I caught them on on off day, but for my 1 day trip on which I arrived at midnight, that snafu cost me & my colleague critical sleep before an early try-out. Thus, 2 stars for my visit.