Bizarre, just tried to use the #BLACKFRIDAY return...

Bizarre, just tried to use the #BLACKFRIDAY return options at IKEA, we would like to buy a new TV cabinet at IKEA, so super nice, you can return the old one and receive a nice symbolic amount to spend at IKEA again. nothing is less true, a sour plum at the customer service brushes one after the other to return your product. in addition, it all goes painfully slow, you had to make an appointment, but that is not taken into account.
even when I asked if they might take it over for a small amount, she didn't want to start, our old TV furniture is an existing IKEA TV cabinet, high-gloss white, and yes there are traces of use, I have that according to the IKEA website also passed on, no problem they take it into account.

They can whistle that 500 euros for a new piece of furniture, no longer a customer of IKEA after this deception, worthless action, worthless service, no customer appreciation.