I was very disappointed with the customer service ...

I was very disappointed with the customer service at Park Place Lexus. I went to accompany a friend who was in the process of looking because this was her first time buying a car on her own, and I had just been through the process myself. The first clue that this was going to be a less than positive experience was the fact that we had to go to the front desk to ask them to page a salesman for us. Once we did have a salesman to talk to, we immediately felt like we were not being taken seriously because we were younger than the typical Lexus buyers. When he took us out to the back lot to find the car my friend was interested in, he couldn't find the car immediately and said, "Well, I guess it's just not here." After asking him where else it could be, he finally took us to another lot where it ended up being (about 10 minutes down the road), and he made it seem like a chore. Then, when my friend asked if she could test drive one of the models, he told her no, that there was too much traffic. He then started asking her questions, in a very rude and judging way, about what kind of credit she had (after he had just told her she couldn't test drive a vehicle). When we got back to his office to talk numbers, he told us he could give us the MSRP of the vehicle, but he was not going to give us anything else because we would just take that number to another dealership and get a better deal from them. All he said was, "I'll beat the price they give you." After we left, I had to assure my friend that that is NOT how you should be treated at any dealership. We went to Sewell in Dallas the next day, and she was amazed at the difference in customer service. Needless to say, she ended up buying a Lexus there and is very happy with that experience. We have a lot of younger professional friends that are or will be in the market for a new car soon, and we will both be recommending them not to go to Park Place Lexus.