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I have only order twice form here and the second o...

I have only order twice form here and the second one had the wrong part for my model car; a seat belt buckle. After receiving the part I found out Mercedes makes different buckles for the same model depending on a coupe or a sedan. There was only one listed on the FCP website so of course I didn't have that prior knowledge and ordered. Now here is where the great review begins. I was highly disappointed that I now had to wait for another shipment. I was told they didn't stock the part I indeed need and yes, after further investigation they listed the part wrong. This was all emailed back to me within 2 hours of me mailing them about the problem.....on a Saturday afternoon. I was immediately sent a return label for UPS. I ordered from another site since they told me they didn't carry the correct part. They next day (Sunday) I got another mailing from them (Andre) that they had tracked down a source for my car and what could they do to make this right by me. Of course I had already reordered and it was in the works so I didn't cancel the other one however is really showed me they had great customer service. This is my go to spot first for Mercedes part now

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