I typically don't leave reviews but after the expe...

I typically don't leave reviews but after the experience my mom and dad had yesterday, I feel obligated too. My Dad had cardiac ablation surgery yesterday that lasted about 5 hours. He was out of surgery around 1pm and then headed to recovery. He needed to stay overnight since the surgery is pretty extensive. Typically patients spend about an 1 or so in recovery. My dad was in recovery for 7 and a half hours until 8:30 pm because they couldn't find a bed for him!!! Also, the doctor who did his surgery never greeted him before the surgery or checked in on him or my mom after the surgery. I know doctors are extremely busy but I find this ridiculous and insensitive. At the end of the night when we were still in recovery, the nurses were complaining they couldn't go home yet because there were patients still in recovery - probably shouldn't complain right in front of the patients who can clearly hear you. The one thing that went well was the surgery because he is out recovering but there are some things that were very disappointing that Froetert should continue to have process improvement for.