Horrible contention ratio and false bandwidth clai...

Horrible contention ratio and false bandwidth claims. The following are the speeds on a 150 Mbps connection.

I tried reaching out to support of 13th and its been more than 12 days!! Have received no call backs soo far. Their backend bandwidth is chocked up to the brim.

Irony is that the upload speed is always above 140 Mbps where as you downs get as low as 4 Mbps.